Telehealth has changed the way Filipinos access healthcare. But many people still ask: "Pwede ba talagang ma-diagnose online?" The answer? For many common conditions — yes.
Good for Online Consultation:
Cough, colds, and sore throat — Most upper respiratory infections can be assessed virtually
Skin rashes and allergies — Doctors can evaluate through photos and video
Urinary tract infections (UTI) — Classic symptoms are enough for diagnosis
Mental health concerns — Therapy and psychiatric consults work great online
Follow-up consultations — Check results, adjust medications
Medical certificates — For work/school clearance
Prescription refills — For maintenance medications
When to Go In-Person:
Chest pain or difficulty breathing — Could be a cardiac emergency
Severe abdominal pain — May need physical exam and imaging
High fever (>39°C) for more than 3 days — Needs blood work
Injuries, fractures, or wounds — Needs hands-on treatment
Pregnancy complications — Needs monitoring equipment
The Hilom Approach
At Hilom, our doctors will always tell you honestly if your condition needs in-person care. We'd rather send you to the right place than give you an incomplete consultation.
"Mas maganda ang telehealth kapag alam mo kung kailan siya gagamitin. Hindi siya kapalit ng hospital — but it fills a huge gap in Philippine healthcare." — Dr. Maria Santos
How to Prepare for Your Online Consultation:
List your symptoms — When did they start? How severe?
Take your vitals if you can — Temperature, blood pressure
Have your medications ready — Show the doctor what you're taking
Find a quiet, private space — So you can talk openly
Prepare your questions — Don't be shy to ask!
Hilom connects you with licensed Filipino doctors for consultations starting at ₱299. Available 7 days a week.